Denver Client Banking Services Professional - Class date June 3, 2024 CO
Company: Charles Schwab
Location: Castle Rock
Posted on: April 17, 2024
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Job Description:
Position Type: RegularYour Opportunity
At Schwab, you're empowered to make an impact on your career. Here,
innovative thought meets creative problem solving, helping us
"challenge the status quo" and transform the finance industry
together.
Schwab was built around a simple idea: put the client first. Many
companies say that, but we work hard to keep clients at the heart
of everything we do by offering a better, more modern way to build
and manage wealth.
As a Client Banking Service Professional, you are at the forefront
of the client experience, delivering outstanding service to the
clients of Charles Schwab Bank. You will provide subject matter
expertise on the following banking products and services: deposit
accounts, online account management and bill pay, money movement,
mobile banking, and debit cards.
Not only do we put our clients first, but we also extend this same
approach to our employees. At Schwab, we respect and care for all,
and you can go as far as your ambition takes you - we're here to
empower you to Own Your Tomorrow by providing comprehensive
training, mentorship, and development support to help you reach
your potential and achieve your dreams. Firm growth means growth
for you. In addition to a well-structured career path, you'll also
engage in meaningful and impactful work by building trust and
inspiring confidence through exceptional service, one connection at
a time.
What you have
Required Qualifications
Minimum of 1 year of work experience, which may include unpaid
work, volunteer experience, internships, or other roles
Ability to work in the office up to 75% - 100% of the time, as
required
Preferred Qualifications
Outstanding client service skills with the ability to handle
approximately 40 - 60 inbound calls per day while demonstrating
empathy and problem-solving skills
Active listening skills along with the ability to engage in
open-ended dialogue to gain a thorough understanding of the
client's financial needs
Dedication to resolving a variety of complex client inquiries both
through technology and by working closely with business partners
within Schwab to identify efficient and effective methods to meet
client goals
Ability to establish rapport with clients over the phone to create
long term relationships with Schwab
Desire to be part of a supportive and collaborative team
High attention to detail to adhere to extensive bank policies,
procedures, and guidelines
Drive to learn from a dedicated team manager focused on helping you
reach clear performance objectives by providing leadership support
and on-the-job learning
Proven success navigating multiple computer applications
#campus
#LI-MG3
What's in it for you
At Schwab, we're committed to empowering our employees' personal
and professional success. Our purpose-driven, supportive culture,
and focus on your development means you'll get the tools you need
to make a positive difference in the finance industry. Our Hybrid
Work and Flexibility approach balances our ongoing commitment to
workplace flexibility, serving our clients, and our strong belief
in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the
whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after
every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Keywords: Charles Schwab, Arvada , Denver Client Banking Services Professional - Class date June 3, 2024 CO, Accounting, Auditing , Castle Rock, Colorado
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