Events Operations Manager

Company: Roots
Location: Arvada
Posted on: July 29, 2022

Job Description:

At Roots Restaurant, Catering, and Event Center we are committed to an outstanding customer experience. We are looking for individuals who have a "customer comes first" attitude and who think and act like an owner. You must be a leader, people person, hardworking, constant learner, highly responsive, very disciplined, a stickler for processes, and a Go-Getter!

POSITION PURPOSE



--- Ensuring that all the teams viz. Management, Sales, Marketing, and Kitchen/Restaurant/Event Operations have the resources and tools they need to function effectively and efficiently.
--- Ensuring that all off-premise and on-premise Events (paid) are executed flawlessly.
--- Ensuring that Restaurant Service is top-notch.

COMPENSATION

--- Base salary of 65k-75k based on experience
--- Performance Bonus of $1.25k-$2.5k per quarter

BENEFITS

--- 75% contribution to Group Health Insurance beginning the first full month of your employment. E.g., if you join on August 9 full-time, your coverage will begin on September 1.
--- You will get these Federal Holidays Off New Year's Day, and Christmas Day. If any of these holidays fall on a Saturday/Sunday or you work on any of these Holidays, you will get a compensatory day off
--- In your first full calendar year of employment, you will earn 1 day of PTO for every 6 weeks of work for a total of 8 PTO days every year
--- Starting your second full calendar year of employment, you will earn 1.5 days PTO for every 6 weeks of work for a total of 12 PTO days every year
--- 401K. We match 4% after 1 year

OUR EXPECTATIONS

--- This is a demanding job and as such requires 50-60 hours and 5-6 days of work commitment per week.

Responsibilities:
--- Hire, Train, and Manage Restaurant/Catering FOH Staff in order to provide superior customer experience
--- Schedule all FOH Staff and ensure times of all employees are correct and complete before bi-weekly payroll run
--- Implement, review, improve processes/checklists. Document new ones if necessary
--- Lead weekly BEO and Postmortem meetings
--- Procure bar supplies, services, other supplies, and materials keeping in mind the cost, quality, and time
--- Ensure that storage areas are well maintained, clean, and organized
--- Ensure all vehicles are well maintained and operational
--- Ensure all certificates, insurances, licenses, and vehicle registrations are up to date and renewed/filed timely
--- Act as backup for walkthroughs and events if we are short-staffed

Qualifications:
--- At least 10 years of Events and Catering Management Experience
--- At least 10 years of Operations Management Experience
--- At least 10 years of Restaurant Management Experience
--- Associate's Degree or higher
--- Valid Drivers License
--- Excellent communication, interpersonal and leadership skills
--- Tech savvy and experience with Microsoft Office

About Company:
We are a full-service Restaurant, Catering Company, and Venue in business since the year 2002. We are a family-owned, woman-owned, and minority-owned small business. We value Environmental Sustainability and vying to become carbon neutral. Customer experience is paramount for us and we are looking for team members who think the same.

Keywords: Roots, Arvada , Events Operations Manager, Executive , Arvada, Colorado