Assistant Manager

Company: Driven Brands
Location: Arvada
Posted on: August 1, 2022

Job Description:

Car Wash US is the world's largest local car wash conglomerate - with over 200 sites in the United States. Car Wash US operates under Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister B's Express Wash, The Wash Factory and Supersonic. -The Car Wash US Family is hiring customer service fanatics! -People person? -Outgoing and positive attitude? Our employees are -successful -with all backgrounds and experience levels. We offer every customer a combination of wash quality, speed and value for the money. The job is similar to restaurants or retail environments. -Why employees love working for Car Wash US:

• Competitive base pay plus the potential to earn weekly commission!Health, Dental, Vision and Life insurance401k matchHSA and FSA plansPaid time off and holidaysParental leaveFree car washes!Career growth opportunities
  • Must be highly energetic, hard-working and goal oriented
  • Excellent customer service skills required
  • Proven communication and leadership skills are a must
  • Must be at least 18 years old
  • Degree or certification preferred
  • Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
  • Previous supervisory experience in a customer service industry
  • Proficient with computers including Microsoft Office
  • Previous POS systems/cashier experience
  • Ability to work outdoors in ALL weather conditions
    • Direct and supervise employees in the absence of the Site Manager
    • Execute open & close duties and follow designated procedures
    • Assist with training employees
    • Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures
    • Address customer complaints in the absence of the Site Manager
    • Escalate customer complaints to the Site Manager when appropriate
    • Assist with cash management in the absence of the Site Manager
    • Be polite and available to address all customer concerns and handle them in a professional manner
    • Always be ready to assist customers with menu options and payment
    • Provide customers with information and benefits of the fast pass program
    • Guide cars onto the track with a focused, pleasant, and competent demeanour
    • Perform visual inspections of the condition of each vehicle prior to entering the tunnel
    • Be proficient with all policies and procedures and able to perform them on a daily basis as needed and ensure the same for all other employees
    • Keep the entire property spotlessly clean and ensure everything is kept in the proper place and organized
    • Keep vacuums unclogged, hoses hung properly, and trash cans emptied
    • Work safely and report safety or maintenance issues to management
    • Other duties as assigned

Keywords: Driven Brands, Arvada , Assistant Manager, Executive , Arvada, Colorado