Remote Software Support Desk Manager
Company: VirtualVocations
Location: Arvada
Posted on: January 26, 2023
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Job Description:
A software development company is in need of a Remote Software
Support Desk Manager.
Candidates will be responsible for the following:
Reviewing all open tickets on a daily basis
Collaborating directly with clients for additional data as
needed
Providing detailed and timely status updates to clients;
participate in regular status calls as needed
Position Requirements Include:
3+ years of experience as a Service Desk Engineer, Technician, or
similar role
3+ years managing support tickets through Jira or other similar
systems
1+ years of experience working with cloud infrastructures (Azure,
AWS)
5+ years providing support for clients using Microsoft Dynamics
CRM
Keywords: VirtualVocations, Arvada , Remote Software Support Desk Manager, Executive , Arvada, Colorado
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