Revenue Cycle Manager
Company: Elevate Dental Partners
Location: Arvada
Posted on: April 15, 2024
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Job Description:
Elevate Dental Partners is excited to announce that due to our
growth, we are looking for an experienced Dental RCM (Revenue Cycle
Management) Manager to join our team in our Denver
headquarters.--
The right candidate will provide strategic planning, leadership
skills and ongoing quality and process improvement for revenue
associated with operating activities. You will report directly to
the Director of RCM and oversee a remote RCM team. This leadership
position requires a thorough understanding of revenue operations,
insurance verification, billing best practices, compliance
regulations, credentialing, and team support. You will collaborate
with various teams to ensure accurate and timely revenue collection
while maintaining a strong focus on customer service and enhancing
overall department performance. This role will require you to
provide regular reports and analysis to executive leadership to
drive business strategies and objectives.
Responsibilities:
--- The RCM Manager will be responsible for the daily operations of
the team including but not limited to:
--- Monitoring team performance & quality, and supporting them to
consistently reach KPIs (key performance indicators)
--- Working with team members to ensure accurate and timely
billing, and reach 90% of accrual collections at 4 weeks after
production, and insurance DSO average of 20 days or less
--- Helping support offices patient A/R collection process, to
achieve an average of 30 DSO
--- Working with insurance payment posting team to achieve a 98%+
posting rate daily
--- Managing third-party vendors to maximize their results and
guarantee expected outcome
--- Analyzing reports and KPIs to take action to improve or
maintain results
--- Identifying areas of improvement in current processes,
recommend & implement solutions, to streamline the workflow and
enhance efficiency and productivity.
--- Maintaining SOP up to date.
--- Supporting office team members with side projects as needed and
working with RCM team to successfully achieve expected results.
--- Providing excellent customer service to all team members,
including offices, and achieve a minimum of 4/5 score or higher
from weekly satisfaction surveys
--- Leadership and guidance to the team members
--- Fostering a positive and collaborative work environment
--- Strengthening communication flow between RCM and Operations
--- Traveling to offices may be required at times
Qualifications:
--- Two+ years of experience in dental revenue cycle
management.
--- Five+ years of experience as a dental office manager
--- Vast knowledge of dental verification of insurance, claim
submission best practices, claims collections acceleration &
posting process accuracy, patient A/R collections improvement,
credentialing, payor relations, and team management &
leadership.
--- Proficient in dental coding and terminology
--- Strong critical thinking and problem-solving skills and able to
make timely decisions
--- Experience leading a remote and/or on-site team
--- Project management skills, and high-level of detail &
organizational skills
--- Strong written & verbal communication skills
Work Location:
--- Hybrid: 1 - 2 days remote with remaining in the office (Union
Station)
Benefits:
--- Health, dental, vision insurance and access to other ancillary
benefits
--- Retirement savings plan (401k with match and immediate
vesting)
--- Flexible Paid time off
--- Company paid holidays
--- Professional development opportunities
About Company:
Elevate Dental Partners is committed to providing partner dentists
and their teams with the highest quality of life as they provide
the highest quality care for their patients. Our goal is to empower
our dentists to succeed by providing services and a collaborative
network of professionals.
You will embody the mission, vision, and values of Elevate Dental.
We exist to serve our practices and patients, not the other way
around. We look for ways to improve and partner together to
collaborate and bring the best solutions to the table.
Elevate Dental provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or location laws.
Keywords: Elevate Dental Partners, Arvada , Revenue Cycle Manager, Executive , Arvada, Colorado
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