Information Technology Support Specialist

Company: DIVERSANT, LLC
Location: Arvada
Posted on: February 21, 2021

Job Description:

Title: IT Support SpecialistLocation: Arvada, CO Type: Direct HireCompensation: 40-50k, benefits
Summary: The IT Support Specialist is responsible for effective installation/configuration, operation, and maintenance of systems hardware and software. The IT Support Specialist will participate in technical research and development to enable continuing innovation within the infrastructure. They will ensure reliable network systems and operations, system hardware, operating systems, software systems, and related procedures adhere to organizational values enabling the company Prescient as a whole.
Essential Duties/Responsibilities:

• The IT Support Specialist will be working in Microsoft Windows based environment that leverages Virtualization technologies, Office 365, Skype for Business, and Cisco based networks.
• Provide exceptional support for end users in a Manufacturing and Office environment.
• Receives general instructions for new responsibilities from director and/or manager.
• Respond to IT support tickets/issues which include anything from hardware replacement to troubleshooting complex software issues across many platforms.
• Initiates some new responsibilities and helps to plan for the future of the site.
• As required, provides day to day operations support and system administration tasks.
• Evaluates and/or recommends purchases.
• Continue documentation of policies and procedures to IT related functions.
• Provide emergency on call 24 hour / 7 days a week support (on rotating basis).
  Competencies:
  • Strong written and verbal communication skills
  • Creative problem solving skills
  • Driven and results-orientated
  • Effective reporting and presentation skills
  • Ability to work independently and with tight deadlines
    EEOC: We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

Keywords: DIVERSANT, LLC, Arvada , Information Technology Support Specialist, IT / Software / Systems , Arvada, Colorado