The primary responsibility of the Store Assistant is to provide
excellent customer service to our customers and to be knowledgeable
in all product lines carried by Salon Services. Assistants are to
help the coordinator with all tasks relevant to the stores,
including, but not limited to: maintaining and achieving sales
goals, maintaining inventory accuracy by following procedures, and
assisting in all merchandising projects to maintain the freshness
and appearance of the store.
Key Job Responsibilities Include:
Always be available to help assist customers.
o Engaging with customers to make them feel welcome and
comfortable in the showroom.
o Adhere to all Attendance Policies and have availability for
designated schedule assigned by District Store Manager.
Assist in sales and inventory goal attainment through excellent
customer service and support.
o Continually cross-promote and up-sell products to increase our
average sale per client which is determined by the Store
o Provide a consistent high level of client service to all
internal and external customers with a goal of 0 customer
o Assist in outbound customer relationships by conducting
outbound calls, sending or emailing thank you notes, and
customers to events and education.
o Promotions & Merchandising materials are to be put up and
taken down in a timely manner at the beginning and end of
o Must keep updated on current specials and promotions to assist
o Inventory to be continually fronted and faced and restocked
throughout the day.
Function as the primary receiver of inventory transfers.
o Adherence to all Inventory controls set forth by Salon
o Freight must be received within same day of receipt, following
all receiving guidelines.
Performing as the primary cashier' for clients according to
company policy and guidelines in a very efficient and friendly
manner, to allow the coordinator to stay on the floor and
o Balance till correctly each night and research any
Continuously maintain a clean and presentable environment within
Complete and submit all required paperwork in accurate and
Adhere to all company policies and procedures.
Attend required company functions.
All other duties as assigned.
Work within all set guidelines, policies, and procedures set
forth by Salon Services.
A professional image and behavior must always be maintained.
Qualifications and Experience:
Excellent verbal and written communication skills, demonstrated
in a clear, concise, accurate, timely and professional manner
Ability to follow instructions with a positive attitude
Experience working with customers and broad range of
Computer competence (previous experience) and average office
Detail orientation, record keeping, and virtually error free
accuracy. Comfortable working with numbers, able to apply basic
mathematical concepts such as adding, subtracting, multiplying,
Comfort level working and presenting in front of a group of
Stand and/or sit continuously to perform job functions for a
Ability to lift up to 50 pounds