(USA) Sales and Training Manager - Membership
Company: Sam's Club
Location: Arvada
Posted on: September 23, 2022
|
|
|
Job Description:
Position Summary...Membership Representative
Are you someone that thrives in fast-paced environments, and has a
strong sales background? Our Membership Representative is a
salaried role for Sams Club, and we are looking for friendly faces
with a passion to teach and train the associates at the registers,
self-check outs, club pick up and more! You will play a major part
in engaging our current members to utilize their available
benefits, as well as developing our business to business
relationships to grow membership. The pace can be really fast,
especially in the evenings, on weekends, and during a holiday
season. There will be times when you have to juggle several tasks
in a short amount of time while helping members: visiting
businesses, teaching and training, and supporting company eventsyou
get the idea! Its hard work, but our associates find it rewarding,
especially since theyre a part of a large team with a common goal:
happy, satisfied members.
You will sweep us off our feet if:
You thrive in fast-paced environments
Youre a multi-tasker at heart
You enjoy teaching and training your peers and associates on
selling practices,
communicating goals and providing feedback consistently
You have successful leadership qualities with experience in
directing sales teams to
exceed expectations on results
You keep member satisfaction as your top priority
You can stand for long periods of time while assisting members
quickly and accurately
Youre a problem solver who tackles obstacles head-on to ensure each
task is completed with excellence
You will make an impact by:
Maintaining a positive attitude by smiling, greeting and thanking
members
Being in a position of positive influence without direct
supervision to obtain the best performance of associates and the
facility
Providing exceptional customer service to members across the club
as needed, answering
any questions they may have
Maintaining a clean, neat, and member-ready area while being able
to lift carry and place merchandise weighing up to 15lbs.
The Membership Representative role is a great way to start your
development path at Sams Club. Apply now!
The above information has been designed to indicate the general
nature and level of work performed in the role. It is not designed
to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees
assigned to this job. The full job description can be made
available as part of the hiring process.What you'll do...Drives
membership in the assigned club by communicating goals, results,
and feedback. Ensures signage is updated. Ensures all marketing
collateraland signage related to membership programs is up to date.
Completes and maintains required documentation and forms.Enables
associate-membership engagement by working cross-functionally with
members, managers, and associates to identify training gaps
andneeds. Ensures training plans and materials are efficient.
Provides information on membership benefits. Promotes the value of
company products andservices. Teaches associates to process and
sell memberships, upgrades, and credit accounts. Communicates
relevant information on membershipevents, both inside and outside
of the club. Assists associates with the proper execution of
membership plans to support achieving membershipsales.Directs club
membership goals by selling memberships in the field and in the
club using various techniques (for example, cold calling,
outsideappointments, membership drives). Communicates with current
and prospective members. Educates members on membership types,
programs, andbenefits. Identifies and matches member or prospective
member needs with appropriate membership benefits, services, or
product solutions.Responds to membership questions and concerns.
Encourages membership renewals Assists with member account
decisions.Demonstrates exemplary actions and workload execution by
modeling and training processes to associates; providing on the job
training in the workarea and salesfloor; teaching new technology
and tool functionality; delivering new program rollout training;
and providing continuous learning andprocess improvement
opportunities.Coordinates, completes, and oversees job-related
activities and assignments by developing and maintaining
relationships with key stakeholders;supporting plans and
initiatives to meet customer and business needs; identifying and
communicating goals and objectives; building accountability forand
measuring progress in achieving results; identifying and addressing
improvement opportunities; and demonstrating adaptability and
promotingcontinuous learning.Provides supervision and development
opportunities for associates by hiring and training; mentoring;
assigning duties; providing recognition; andensuring diversity
awareness.Ensures compliance with company policies and procedures
and supports company mission, values, and standards of ethics and
integrity byimplementing related action plans; utilizing and
supporting the Open Door Policy; and providing direction and
guidance on applying these in executingbusiness processes and
practices.Live our ValuesCulture Champion Models the Walmart values
to foster our culture; holds oneself and others accountable; and
supports Walmarts commitment to communities, social justice,
corporate social responsibility, and sustainability; maintains and
promotes the highest standards of integrity, ethics and
compliance.Servant Leadership Acts as an altruistic servant leader
and is consistently humble, self-aware, honest, and
transparent.Embrace ChangeCuriosity & Courage Demonstrates
curiosity and a growth mindset; fosters an environment that
supports learning, innovation, and intelligent risk-taking; and
exhibits resilience in the face of setbacks.Digital Transformation
& Change Seeks and implements continuous improvements and
encourages the team to leverage new digital tools and ways of
working.Deliver for the CustomerCustomer Focus Delivers expected
business results while putting the customer first and consistently
applying an omni-merchant mindset and the EDLP and EDLC business
models to all plans.Strategic Thinking Adopts a holistic
perspective that considers data, analytics, customer insights, and
different parts of the business when making plans and shaping the
teams strategy.Focus on our AssociatesDiversity, Equity & Inclusion
Identifies, attracts, and retains diverse and inclusive team
members; builds a high-performing team; embraces diversity in all
its forms; and actively supports diversity goal
programs.Collaboration & Influence Builds strong and trusting
relationships with team members and business partners; works
collaboratively and cross-functionally to achieve objectives; and
communicates with energy and positivity to motivate, influence, and
inspire commitment and action.Talent Management Creates a
discipline and focus around developing talent, promotes an
environment allowing everyone to bring their best selves to work,
empowers associates and partners to act in the best interest of the
customer and company, and regularly recognizes others contributions
and accomplishments.At Sams Club, we offer competitive pay as well
as performance-based incentive awards and other great benefits for
a happier mind, body, and wallet. Health benefits include medical,
vision and dental coverage. Financial benefits include 401(k),
stock purchase and company-paid life insurance. Paid time off
benefits include PTO (including sick leave), parental leave, family
care leave, bereavement, jury duty and voting. Other benefits
include short-term and long-term disability, education assistance
with college degrees for $1 a day, company discounts, military
service pay, adoption expense reimbursement, and more.Eligibility
requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to
change and may be subject to a specific plan or program terms. For
information about benefits and eligibility, see .The annual salary
range for this position is $45,000 to $55,000Additional
compensation includes annual or quarterly performance
incentives.Additional compensation for certain positions may also
include:
Bachelors degree in business, communications, or related field OR 4
years experience in sales, retail or related field.
1 years sales experience in business to business sales.Preferred
Qualifications...Outlined below are the optional preferred
qualifications for this position. If none are listed, there are no
preferred qualifications. SupervisoryPrimary Location...7370 W 52ND
AVE, ARVADA, CO 80002-3708, United States of America
Keywords: Sam's Club, Arvada , (USA) Sales and Training Manager - Membership, Sales , Arvada, Colorado
|
Click
here to apply!
|
