Retail Sales and Service Professional - NO WEEKENDS!
Company: TDS Telecom
Location: Arvada
Posted on: May 19, 2023
Job Description:
Retail Sales and Service Professional - NO WEEKENDS!
Job Locations
US-CO-Arvada
ID
2023-21876
Company
TDS Cable Operations
Pay Range
$16.98 - $25.47
Sign-On Bonus
$2,500 (50% paid after 3 months and 50% paid after 6 months)
Overview
Are you a people person? Are you looking for competitive pay in a
fast-paced environment? Are you looking to grow within a great
company? If so, you may be an amazing fit for our team! Work
Location:14700 W 66th Unit 12, Arvada, CO As a Retail Sales and
Service Professional with TDS in Arvada, you will be a key
contributor in TDS's overall strategy to grow, delight and retain
our customers. Our goal is to grow revenue and achieve sales goals
by providing exceptional customer service-- and that starts with
you. You will assist customers in our Retail Office as well as
handle inbound customer calls. Being the face of TDS Telecom and
sharing your knowledge with our customers is important and comes
with many rewards - starting with pay. With an hourly rate of
$18.85, uncapped commission (targeted at $2.02/hr), your targeted
total annual earnings will be around $42,300. In your first two
months, you'll receive additional $175 payments while you're
ramping up to meet your sales goals! You will also receive a $2,500
sign-on bonus (paid 50% after 3 months and 50% after 6 months)! We
also offer a great schedule-- Monday through Friday 8:00am-5pm, no
nights or weekends! In addition, you will also receive a generous
benefits package, which includes:
- Medical, Dental, Vision coverage
starting on day 1 of employment!
- Excellent 401k plan (100% matching on 3%, 40% matching on
2%)
- Annually, you will receive 3 weeks of vacation time and 2 weeks
of sick time, which start accruing on your first day
- Discounts on TDS services
- Tuition assistance
- Opportunity to earn a spot on our 5-day Elite Seller trip to a
tropical destination!The pay range listed for this position
represents the low and high end of the base compensation range.
However, the base pay rate offered for this position is expected to
be $18.85 per hour. Also, certain positions are eligible for
additional forms of compensation.
Responsibilities
In this role, you will:
- Deliver sales results through providing exceptional customer
service: exceed or meet monthly sales goals of strategic products
such as but not limited to, Voice, High Speed Data, TV and Internet
Content Product offerings.
- Delight and retain existing customer base by consistently
providing exceptional customer service on all billing inquiries,
seasonal service requests, toll inquiries, and other miscellaneous
inquiries.
- Consult with customers on these service calls to identify
customer technology needs and offer TDS product solutions they may
not currently have and/or offer at a better value.
- Follow cash management procedures to assure accuracy in all
cash and payment handling from customer to deposit
- Keep current with promotions, products and technology necessary
to exceeding or meeting sales goals.
Qualifications
Required Qualifications
- 1+ years' experience in a sales or customer service role.
- 2+ years computer experience (may include order applications,
Microsoft Outlook, Word, or Excel)
- Must follow the TDS attendance guidelines in order to meet
TDS's business needs including but not limited to our obligations
to our customers and to our customers' needs.
- Must have and maintain a valid driver's license.About us:TDS
Broadband Service provides cable TV, broadband internet, and phone
service in Arizona, Colorado, Nevada, New Mexico, North Carolina,
Oregon, Utah, and Texas. Visit helloTDS.com. BenefitsAssociates
scheduled to work 20 or more hours per week have access to medical,
dental, vision, life insurance, a 401(k) plan, and paid time off
benefits such as vacation (15 days accrued per year for full-time;
pro-rated for part-time associates working between 20-39 hours),
sick leave (10 days accrued per year for full-time and pro-rated
for all other associates), seven paid national holidays and one
floating holiday, paid parental leave (2 weeks after 12 months of
employment), among others. Short Term Disability and Long Term
Disability coverage is also available for associates working 30 or
more hours per week and Education Assistance is available to
full-time associates. Associates scheduled to work under twenty
hours per week or for a limited term (i.e. interns) are eligible
for medical coverage, the 401(k) plan (if 18 or older), as well as
sick leave (10 days accrued per year for full-time and pro-rated
for all other associates). For more detail on the benefits we offer
click here. At TDS, we embrace Equal Employment Opportunity by
valuing our differences and consider all qualified applicants
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, status as a protected
veteran or any other status protected by law. To learn about our
diversity & inclusion philosophy and culture, click here!
Pay Range
$16.98 - $25.47
Keywords: TDS Telecom, Arvada , Retail Sales and Service Professional - NO WEEKENDS!, Sales , Arvada, Colorado
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