Principal Solutions Engineer - Post-Sales, AMER

Company: Talon.One
Location: Denver
Posted on: May 24, 2025

Job Description:

ABOUT THE ROLE:As our first Principal Solutions Engineer at Talon.One, you will be leading enterprise-level API integrations.This newly created role focuses exclusively on delivering these complex integrations, which often span over a year due to their complexity.You will lead the charge on these initiatives, collaborating closely with cross-functional teams while acting as a trusted advisor to ensure customer success.While you won't have direct reports, you'll be in a unique position to mentor and share your expertise with the US & EMEA Technical Account Management (TAM) team, shaping both technical and project management best practices. This is a rare opportunity to make a significant impact, allowing you the freedom to define the role while driving excellence in integrations.This is a remote role; however, you must be located within commuting distance of one of our hubs: New York, Denver, or Boston.This role also requires occasional travel, estimated at 10%-20% of the time.ONCE YOU ARE HERE YOU WILL:

• Lead the design and implementation of large-scale API integrations, ensuring alignment with customer goals and our platform capabilities while mitigating risks
• Collaborate with implementation partners and system integrators (SIs) to ensure their approach aligns with best practices and effectively represents the customer's interests
• Oversee project planning, resource allocation, and timelines for enterprise-level integrations. Collaborate with customers and internal teams to define scope, milestones, and deliverables
• Evaluate partner performance post-project completion and share insights with relevant internal teams for continuous improvement
• Serve as a trusted advisor to enterprise customers, offering tailored solutions and long-term architectural strategies
• Analyze, troubleshoot, and improve the performance of deployed integrations, ensuring sustained success post-implementation
• Mentor Technical Account Management team members on technical and project management best practices to elevate team capabilitiesWHAT WE NEED YOU TO BRING TO THE TABLE:
  • 5+ years in a technical or customer-facing role (e.g., Solutions Architect, Technical Account Manager) with enterprise customers
  • Experience with API-based SaaS products, system architecture, and modern cloud platforms (AWS, Azure)
  • Proven ability to lead large-scale projects, manage resources, and mitigate risks while delivering on timelines
  • Strong communication skills for explaining technical concepts to diverse and senior stakeholders
  • A data-driven approach to troubleshooting and resolving complex technical challenges
  • Effective cross-functional team collaboration and a mentorship-oriented mindsetWHAT'S IN IT FOR YOU:
    • Competitive salary & 401(k) plan w/match
    • Medical, Dental & Life Insurance
    • Flexible PTO
    • Learning budget
    • Home office set-up allowance
    • Co-working space within your neighborhoodThe total compensation for this role is $160,000 - $215,000, though actual compensation may vary depending on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.
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Keywords: Talon.One, Arvada , Principal Solutions Engineer - Post-Sales, AMER, Sales , Denver, Colorado